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How to Fix HP Printer in Error State Windows 10? | 6 Solutions

Not able to print the documents while using your HP printer in the window 10. Is that your printer jamming paper or showing HP laser printer error when you give a print command? Well, that’s common for all HP printer users to encounter HP laser printer error, once in a while.

HP Envy Color1

Windows 10 is the newest version of Windows OS. It is pretty reliable and effortless to use. During the first few years, many of us have upgraded to it freely. However, there is not anything which is entirely perfect. And so is in the case of Windows 10. One of the most common problems that we have seen in Windows 10 is support issues with printers.

However, the reason is quite simple. Sometimes, the upgraded versions do not provide drivers for old printers and other mechanisms. And in some different cases, the manufacturers of the printers do not offer the updated drivers with changing time. So, if you’re facing issues with the printer then here we have some solutions for you.

During printing, sometimes HP printer stops feeding pages and displays Paper Jam. Clear thrust and then click OK error message on the printer control panel. It becomes necessary for you to rectify the error message to start your work.

However, paper thrust can be true as well as false. Sometimes, your HP printer might report a paper stuff error even when there is no paper jam at all. However, you have completely cleaned the paper input tray. The printer decline to acknowledge that the stuff has been cleared and continues showing the error message.

If you are facing an HP laser printer but your HP printer has no paper jam error then we can help you. Many customer care services are there to solve your issue. We can help you successfully fix an HP printer in error state.

Otherwise, you can try our below solutions to fix HP laser printer to manually fix the printer in error state in WINDOWS 10. You can repair the system by the below steps. You can be able to resolve the error state of the HP laser printer.

Here are solutions to fix HP laser printer in error state WINDOW 10


  • Click on the power button to turn on the printer.
  • During the printer is still on, disconnect the power cord from the back of the printer.
  • Detect the input tray.
  • Take out the paper gently out of the input tray to draw the paper jam
  • Look over the input tray and detach any other objects that might have fallen inside the tray.
  • Back the printer to its normal position.
  • Recombine the power cord and turn on the printer.

Try to print. If the error persists, follow Solution 2.

Solution 2: Remove paper from the output tray

  • Turn the printer off and detach the power cord.
  • Detect the output tray and gently pull the jammed paper out of the output tray to eliminate it.
  • Then, try to print.

If the error still persists, try Solution 3.

Solution 3: Clean the paper feed rollers

  • Turn off the printer, and detect the power cord.
  • Uplift the input tray and open it.
  • Detect the grey paper pick rollers and clean it thoroughly with a damp cloth to remove dust or dirt build-up.
  • Dry the rollers fully before placing them back.
  • Recombine the power cord and turn on the printer.
  • Try to print.

If the error persists, continue to the next step.

Solution 4: Clean the printer roller

  • Remove all papers from the input tray.
  • Click on the down arrow to select Settings and press OK.
  • Click on the down arrow to select Tools, and press OK.
  • Now select Clean Paper Feed and press OK.
  • Wait till the printer stops completely before you continue.
  • Now try to print. If the error persists, follow the next step.

Solution 5: Reset the printer

  • Turn the printer on
  • Now disconnect the power cord from the printer.
  • Unplug the power cord from the outlet.
  • Wait for a minute.
  • Now plug the power cord back into the wall outlet.
  • Connect the power cord again to the back of the printer.
  • Turn your printer on.

Check if the issue has been resolved.

You should be able to resolve the issue by following the aforementioned resolution steps. Should the issue still persist, give us a call by dialing our toll-free HP support number +1-888-260-6962

Our experts will quickly analyze the root cause of the problem and fix it to perfection. We assure guaranteed resolution of the issue in the minimum wait time possible. We can also help you speed up your printer for best performance. So call us today to enjoy the best remote tech support experience.

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